:root{--ink:#172625;--muted:#657472;--line:#dfe7e3;--paper:#fbfcfa;--cream:#f3f5ef;--green:#174c43;--green2:#276c5d;--mint:#dceee6;--amber:#a76410;--red:#a43a35;--white:#fff;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;color:var(--ink);background:var(--cream);font-family:Inter,ui-sans-serif,system-ui,sans-serif}*{box-sizing:border-box}body{min-width:320px;margin:0}a{color:inherit;text-decoration:none}button,input,select{font:inherit}.app-shell{grid-template-columns:248px 1fr;min-height:100vh;display:grid}.sidebar{background:var(--green);color:#edf6f2;flex-direction:column;height:100vh;padding:28px 18px;display:flex;position:sticky;top:0}.brand{align-items:center;gap:11px;padding:0 10px 32px;font-family:Georgia,serif;font-size:21px;display:flex}.brand-mark{width:36px;height:36px;color:var(--green);background:#f0c977;border-radius:11px;place-items:center;font:700 19px Inter,system-ui,sans-serif;display:grid}.eyebrow{color:var(--green2);letter-spacing:.11em;text-transform:uppercase;margin:0 0 7px;font-size:12px;font-weight:700}.sidebar .eyebrow{color:#a8cbc1;padding:0 12px}.nav{gap:5px;display:grid}.nav a{color:#cfe1dc;border-radius:9px;padding:11px 12px;font-weight:600}.nav a:hover{color:#fff;background:#ffffff12}.nav-icon{width:24px;margin-right:7px;display:inline-grid}.sidebar-foot{color:#abc8c0;border-top:1px solid #ffffff20;margin-top:auto;padding:16px 12px 0;font-size:12px;line-height:1.5}.content-shell{min-width:0}.topbar{border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#ffffffc9;justify-content:flex-end;align-items:center;gap:14px;height:76px;padding:0 38px;display:flex}.status-dot{background:#3ca374;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 4px #3ca3741e}.user-chip{background:var(--mint);width:36px;height:36px;color:var(--green);border-radius:50%;place-items:center;font-weight:700;display:grid}main{max-width:1240px;margin:0 auto;padding:40px 42px 64px}.page-head{justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:28px;display:flex}.page-head h1{letter-spacing:-.025em;margin:0 0 5px;font:600 clamp(28px,3vw,38px) Georgia,serif}.page-head p{color:var(--muted);margin:0}.grid{grid-template-columns:repeat(12,1fr);gap:18px;display:grid}.metric-card{border:1px solid var(--line);background:var(--white);border-radius:14px;grid-column:span 2;min-height:132px;padding:20px;box-shadow:0 4px 18px #193e3510}.metric-card.alert{background:#fff9ed;border-color:#efdbb4}.metric-label{color:var(--muted);font-size:13px;font-weight:600}.metric{margin:15px 0 2px;font:600 34px Georgia,serif}.metric-note{color:#82908e;font-size:12px}.card{background:var(--white);border:1px solid var(--line);border-radius:14px;box-shadow:0 4px 18px #193e350c}.section-card{margin-top:20px;padding:22px}.section-title{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.section-title h2{margin:0;font-size:17px}.section-title a{color:var(--green2);font-size:13px;font-weight:700}.split{grid-template-columns:minmax(0,1.45fr) minmax(280px,.75fr);gap:20px;display:grid}.summary-card{padding:26px}.summary-card h2{margin:3px 0 12px;font:600 25px Georgia,serif}.summary-card p{color:var(--muted);line-height:1.65}.quick-actions{flex-wrap:wrap;gap:10px;margin-top:20px;display:flex}.button,button{color:#fff;background:var(--green2);cursor:pointer;border:0;border-radius:9px;padding:11px 16px;font-weight:700}.button.secondary,button.secondary{color:var(--green);background:var(--mint)}.button:hover,button:hover{filter:brightness(.95)}.button:disabled,button:disabled{opacity:.55;cursor:not-allowed}.table-wrap{border:1px solid var(--line);background:#fff;border-radius:14px;overflow-x:auto}table{border-collapse:collapse;width:100%;min-width:680px}th{color:#71807d;text-align:left;letter-spacing:.07em;text-transform:uppercase;background:#f7f9f6;padding:13px 16px;font-size:11px}td{border-top:1px solid #edf1ee;padding:15px 16px;font-size:14px}tbody tr:hover{background:#fbfcfa}.name-cell{font-weight:700}.subtext{color:var(--muted);margin-top:3px;font-size:12px;font-weight:400;display:block}.badge{color:#566360;letter-spacing:.03em;background:#edf2ef;border-radius:999px;align-items:center;gap:6px;padding:5px 9px;font-size:11px;font-weight:700;display:inline-flex}.badge:before{content:"";background:currentColor;border-radius:50%;width:6px;height:6px}.badge.GREEN,.badge.ACTIVE,.badge.COMPLETED{color:#28704a;background:#e2f2e8}.badge.YELLOW,.badge.RETRYING{color:#97610f;background:#fff0cf}.badge.RED,.badge.FAILED,.badge.DO_NOT_CALL{color:#a43a35;background:#fae1df}.badge.SCHEDULED,.badge.DIALING,.badge.IN_PROGRESS{color:#34657b;background:#e2edf2}.form-card{margin-bottom:20px;padding:22px}.form-grid{grid-template-columns:repeat(5,minmax(130px,1fr));gap:12px;margin:0;display:grid}.field{gap:6px;display:grid}.field label{color:var(--muted);font-size:12px;font-weight:700}.field input,.field select,input,select{width:100%;color:var(--ink);background:#fff;border:1px solid #ccd8d3;border-radius:8px;outline:none;padding:11px 12px}.field input:focus,input:focus{border-color:var(--green2);box-shadow:0 0 0 3px #276c5d16}.form-grid button{align-self:end}.skip-link{z-index:1000;color:#102d26;background:#fff;border:2px solid #276c5d;padding:12px;position:fixed;top:-80px;left:12px}.skip-link:focus{top:12px}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline-offset:2px;outline:3px solid #d89a20}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.empty{text-align:center;color:var(--muted);padding:48px 20px}.empty-icon{background:var(--cream);width:50px;height:50px;color:var(--green2);border-radius:50%;place-items:center;margin:0 auto 12px;font-size:22px;display:grid}.loading{background:linear-gradient(90deg,#eef1ed 25%,#f8f9f7 37%,#eef1ed 63%) 0 0/400% 100%;border-radius:14px;height:160px;animation:1.3s infinite shimmer}@keyframes shimmer{to{background-position:-100% 0}}.detail-hero{align-items:center;gap:20px;padding:27px;display:flex}.avatar{background:var(--mint);width:60px;height:60px;color:var(--green);border-radius:16px;flex:none;place-items:center;font:600 25px Georgia,serif;display:grid}.detail-hero h1{margin:0;font:600 30px Georgia,serif}.detail-hero p{color:var(--muted);margin:5px 0 0}.detail-actions{gap:8px;margin-left:auto;display:flex}.detail-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin-top:20px;display:grid}.detail-panel{padding:22px}.detail-panel.full{grid-column:1/-1}.detail-panel h2{margin:0 0 17px;font-size:16px}.data-list{gap:0;display:grid}.data-row{border-top:1px solid #edf1ee;justify-content:space-between;gap:20px;padding:12px 0;display:flex}.data-row:first-child{border-top:0}.data-row span:first-child{color:var(--muted)}.data-row strong{text-align:right}.transcript{background:#f0f4f1;border-radius:12px 12px 12px 3px;max-width:78%;margin:11px 0;padding:13px 15px}.transcript.ai{background:#e1efe9;border-radius:12px 12px 3px;margin-left:auto}.transcript b{color:var(--green2);text-transform:uppercase;font-size:11px}.transcript p{margin:5px 0 0;line-height:1.5}.alert-row{border-top:1px solid #edf1ee;padding:14px 0}.alert-row:first-child{border-top:0}.alert-row p{color:var(--muted);margin:6px 0 0}.manage-grid{grid-template-columns:repeat(3,1fr);gap:18px;display:grid}.manage-grid form{border:1px solid var(--line);background:#fafbf9;border-radius:11px;align-content:start;gap:10px;margin:0;padding:17px;display:grid}.manage-grid form p{margin:0 0 4px}.inline-fields{grid-template-columns:110px 1fr;gap:8px;display:grid}.alert-cards{gap:13px;display:grid}.alert-card{justify-content:space-between;align-items:center;gap:20px;padding:20px;display:flex}.alert-card h2{margin:12px 0 4px;font-size:17px}.alert-card p{color:var(--muted);margin:0 0 6px}.login-page{background:var(--paper);grid-template-columns:1.1fr .9fr;min-height:100vh;display:grid}.login-story{color:#fff;background:radial-gradient(circle at 20% 15%,#3f8170 0,transparent 30%),var(--green);flex-direction:column;justify-content:center;padding:8vw;display:flex}.login-story h1{max-width:620px;margin:22px 0;font:600 clamp(40px,5vw,66px)/1.02 Georgia,serif}.login-story p{color:#c9ddd7;max-width:520px;font-size:18px;line-height:1.6}.login-form{flex-direction:column;justify-content:center;padding:8vw;display:flex}.login-form form{gap:15px;max-width:430px;display:grid}.login-form h2{margin:0 0 6px;font:600 34px Georgia,serif}.login-form .muted{margin:0 0 28px}.error{color:var(--red);font-weight:600}@media (max-width:1000px){.metric-card{grid-column:span 4}.form-grid{grid-template-columns:repeat(2,1fr)}.split,.manage-grid{grid-template-columns:1fr}}@media (max-width:760px){.app-shell{display:block}.sidebar{height:auto;padding:16px;position:static}.brand{padding:0}.sidebar .eyebrow,.sidebar-foot{display:none}.nav{grid-template-columns:repeat(5,1fr);margin-top:15px;overflow:auto}.nav a{text-align:center;padding:9px;font-size:11px}.nav-icon{width:auto;margin:0 0 4px;display:block}.topbar{display:none}main{padding:26px 17px 50px}.page-head{flex-direction:column;align-items:flex-start}.metric-card{grid-column:span 6}.detail-grid{grid-template-columns:1fr}.detail-panel.full{grid-column:auto}.detail-hero{flex-wrap:wrap;align-items:flex-start}.detail-actions{width:100%;margin:0}.login-page{grid-template-columns:1fr}.login-story{min-height:38vh;padding:42px 26px}.login-form{padding:45px 26px}.form-grid{grid-template-columns:1fr}}